105% Money-Back Guarantee
Terms & Conditions
blockresearch.ai stands firmly behind the performance and reliability of the vyn premium Lifetime Package. Therefore, we confidently offer a strict 30-day, 105% money-back guarantee under the precise conditions described below. These detailed terms are in place to prevent misuse and ensure clarity for both parties involved.
1.
Eligibility Criteria
You must meet ALL the following conditions to qualify for a 105% refund:
- You have purchased the vyn premium Lifetime Package directly through blockresearch.ai.
- You have strictly adhered to the specific setup, parameters, and watchlists demonstrated by blockresearch.ai on our official YouTube channel, explicitly on the 4-hour (4H) timeframe.
- You have fully attempted to set up and actively use the provided strategy for at least 21 consecutive days within the 30-day refund period.
- You must not have previously received a refund for any blockresearch.ai products.
2.
Grounds for Refund
Refund eligibility is explicitly limited to:
a. Backtesting Performance Discrepancy
You are eligible if you can provide documented and verifiable evidence demonstrating that:
- The profitability or performance of the vyn premium Lifetime Package (as confirmed via backtesting) significantly diverges negatively from the results clearly demonstrated on our official YouTube channel for the exact:
- Assets/Watchlists
- 4H timeframe
- Strategy parameters (entries, exits, Smart Safety Orders®, DCA configurations)
b. Technical Functionality Issues
You are also eligible if you can conclusively prove technical difficulties that prevent the intended usage of vyn premium, specifically:
- You demonstrate during a scheduled Zoom session with our support team that setup procedures outlined by blockresearch.ai are excessively complicated or impossible to execute successfully, despite following official instructions precisely.
- You demonstrate conclusively in a Zoom session that the connection or automation integration with our official execution partner (3Commas) does not operate as promised, despite following official instructions precisely.
3.
Proof Requirements (Backtesting and Technical Issues)
For Backtesting Performance Issues:
You must submit the following clear and comprehensive proof:
- Screenshots or full recordings clearly showing detailed backtesting results from your TradingView account (or officially supported backtesting software), explicitly including:
- Selected asset watchlist (matching official demos).
- Exact 4-hour timeframe.
- Strategy parameters exactly matching those officially demonstrated.
- Date range clearly visible and corresponding to the same or equivalent periods shown in our official backtests.
- Your documented results must clearly show a significant performance discrepancy compared to our public YouTube demonstrations.
For Technical Issues:
You must schedule and participate in a recorded Zoom video call with our official support representative, clearly demonstrating:
- Step-by-step setup process following official guidelines.
- Demonstrated attempts to establish the correct connection to 3Commas, with visual proof showing persistent failure.
- Any issues must not result from user misunderstanding, neglect of provided guidelines, third-party software interference, or external technical failures (e.g., user internet connection problems).
4.
Refund Submission & Verification Procedure
- Submit your detailed refund request and evidence via email to support@blockresearch.ai within 30 calendar days from your purchase date.
- Once your evidence is reviewed, blockresearch.ai will schedule a mandatory Zoom verification call within 7 calendar days of receiving your request.
- Failure to participate in or cooperate during the Zoom verification call will result in automatic denial of your refund request.
5.
Non-Eligibility & Abuse Prevention
blockresearch.ai explicitly reserves the right to deny refund requests in circumstances including, but not limited to:
- Submission of insufficient, misleading, manipulated, or incomplete documentation.
- Any attempts of intentional fraud or misleading claims.
- Alterations or deviations from the officially demonstrated setup parameters.
- Refusal or failure to participate in verification procedures such as scheduled Zoom verification calls.
- Previous refunds granted for the same or similar claims.
- User-caused technical issues resulting from negligence or deviation from official instructions.
6.
Refund Payment & Timeline
- Approved refunds will be processed for 100% of your original payment, plus an additional 5% compensation for your invested time and inconvenience.
- Refunds will exclusively be made to the original payment method.
- Payments for approved refunds will be processed within 14 business days following the final approval from blockresearch.ai.
7.
Limitation & Exclusivity
- This guarantee applies exclusively to the vyn premium Lifetime Package and no other products, subscriptions, or services offered by blockresearch.ai.
- Users are limited to one refund claim per lifetime. Subsequent purchases will be final and non-refundable.
By submitting a refund request, you explicitly agree that you have carefully read, fully understood, and accept all terms outlined above. These terms are intended to maintain transparency, fairness, and prevent fraudulent or unreasonable refund requests.