Frequently Asked Questions
General
What is SignalPipe? SignalPipe is the webhook execution engine that connects TradingView trading alerts to your Capital.com brokerage account. It automates the entire process of receiving signals, opening positions, managing deals with DCA, and tracking profit and loss.
Do I need to be online for SignalPipe to work? No. Once your TradingView alert is created and active, the entire chain runs in the cloud. TradingView sends the webhook, SignalPipe processes it on Blockresearch's servers, and Capital.com executes the order. You do not need to be logged in or have any browser open.
Is SignalPipe free? SignalPipe is included with your vyn premium subscription. It is also available as a standalone subscription. There are no additional fees from Blockresearch for using it. Capital.com may charge spreads and overnight fees depending on the instrument.
What instruments can I trade? Capital.com offers CFDs on stocks, indices, forex, commodities, and cryptocurrencies. Any instrument available on Capital.com can be traded through SignalPipe by using the correct epic in your TradingView alerts.
What is a CFD? A CFD (Contract for Difference) is a financial instrument that lets you trade on price movements without owning the underlying asset. You profit or lose based on the difference between entry and exit price. CFDs are available on Capital.com for a wide range of markets.
What happens if the Blockresearch server is down? If the SignalPipe endpoint is unreachable, TradingView will attempt to retry the webhook delivery. However, SignalPipe always returns HTTP 200 once a request is received (even on internal errors) to prevent retries that could cause duplicate orders.
Trading
How fast are orders executed? Orders are typically placed within 2-5 seconds of the webhook being received. This includes creating a Capital.com session, opening the position, and confirming the fill.
What order types does SignalPipe use? Buy orders are placed as market orders for immediate execution. Take-profit exits are managed via profit levels set directly on the position, which Capital.com monitors and executes automatically.
Can I have different take-profit percentages for different instruments? Yes. You can edit the take-profit percentage on any individual deal card using the "Edit TP" action. Changes to the global TP% in settings only affect new deals -- existing deals retain their original TP% unless you explicitly edit them.
Can I manually close a position? Yes. You can close a deal using the "Close Deal" button on the deal card, or directly on the Capital.com website or app. The dashboard will detect the change in real time.
Can I manually add more units to a position? Yes. Use the "Add Funds" button on the deal card to open a new sub-position that adds to an existing deal. The average entry and take-profit will be recalculated automatically.
What is the difference between sub-positions and orders? On Capital.com, each DCA step is a separate position ("sub-position"). This differs from Alpaca where multiple buys contribute to a single aggregated position. SignalPipe manages all sub-positions as one logical "deal" and keeps their take-profit levels synchronized.
Account & Security
Are my Capital.com credentials stored securely? Yes. Your API key, email, and password are each encrypted with AES-256-CBC encryption using a 256-bit key before being stored. Each encryption uses a unique random initialization vector (IV). The raw credentials are never stored in the database.
What is the SignalPipe Secret? The SignalPipe Secret is a unique cryptographic identifier assigned to your account. It is included in every webhook alert sent from TradingView and is used by SignalPipe to authenticate the alert and identify which account to execute on. Never share your secret publicly. The same secret is used for both Alpaca and Capital.com.
Can someone else use my secret to place trades? If someone has your webhook URL and secret, they could send webhook requests that would trigger trades on your Capital.com account. Treat your secret like a password. If you suspect it has been compromised, contact support to have it regenerated.
Limits & Restrictions
Is there a limit on the number of active deals? Yes. The Max Active Deals setting controls how many open deals you can have simultaneously. The default is 3. You can increase this in Settings, but be mindful of your account balance and margin requirements.
Is there a limit on safety orders per deal? There is no hard limit on the number of safety positions per deal within SignalPipe. Each new buy signal for an existing instrument adds another sub-position to the ladder. The practical limit is your available capital and the safety order settings in your Pine Script.
Does Capital.com have minimum position sizes? Yes. Capital.com has minimum position size requirements that vary by instrument. If your Pine Script calculates a size below the minimum, the order will be rejected by Capital.com and logged as an error.